Backed by years of e-commerce expertise, our five departments collaborate closely to cover the entire operations chain — from platform onboarding, store design, and product listings to order management, customer service, campaign planning, data analytics, and operations monitoring. Making Japan trade simpler.
Full-cycle operations services across Japan's major e-commerce platforms, with dedicated teams overseeing every step.
Platform Onboarding Application
Fill in your details according to your chosen platform's requirements, pass the review quickly, and open for business.
- Platform Qualification Review
- Information entry
- Open Your Store Fast
Store Customization / Design
We write Japanese product copy, optimize keywords, edit images, and register listings for Amazon, plus design Yahoo/Rakuten homepages, product pages, banners, and in-site menus.
- Amazon listing editing
- Yahoo/Rakuten store design
- Banner & product page design
Product launch
Product image creation and description writing that meet platform standards; high-converting keywords selected based on customer search habits; products listed on the corresponding platform stores.
- Image Editing
- Japanese Product Description Writing
- Title Keyword Optimization
- Product Registration
Product Management / Optimization
We maintain product information such as inventory and price changes, and refine keywords and product descriptions based on sales feedback.
- Product Information Maintenance
- Inventory / Price Changes
- Ongoing Keyword Optimization
Order Management
Confirm orders promptly and accurately; update order statuses correctly; prepare shipping statements based on customer payments; report shipping details in a timely manner; and respond quickly to order inquiries.
- Order Confirmation
- Status Change
- Shipment Task Generation
- Send Report
- Inquiry Handling
Customer Support Management (Phone / Email)
We answer and handle all kinds of customer inquiries — pre-sale, in-process, and after-sale — received by phone and email.
- Phone Customer Support
- Email Customer Support
- Pre-Sales / During Sales / After-Sales
Campaign Planning / Marketing Proposals
We help merchants build sales plans around marketplace event calendars, getting ahead of peak seasons and major sales events.
- Campaign Schedule Tracking
- Sales Plan Development
- Peak-Season & Big-Sale Planning
Data Collection / Analysis / Reporting
We collect and analyze sales metrics across platforms and turn them into visual reports, helping sellers make more precise operational decisions.
- Sales Metrics Collection
- Data Analytics
- Visual Reports
Operations Monitoring
A dedicated representative monitors your store's operations around the clock and responds to anomalies immediately.
- Dedicated representative
- 24/7 status monitoring
- Instant Incident Response
Five specialized departments work in close collaboration, ensuring every task has a dedicated owner and every detail is covered.
Product Planning Department
- Product Publishing
- Product Information Management & Optimization
- Sales Planning Support
Design Department
- Store Design
- Product Image Editing
- Product Detail Page Editing
- Banner editing
Order Processing Department
- Order Confirmation
- Order Status Change
- Generate & Send Reports
Data Analytics Department
- Platform Metrics Collection
- Data Analytics
- Data Reports
- Data Monitoring
Customer Service Department
- Polished Support Scripts
- Japanese-Language Phone Support
- Japanese-Language Email Support
Making Japan trade simpler — dedicated service, professional teams, and affordable pricing to help you easily enter the Japanese e-commerce market.
Dedicated communication
One-on-one communication with a dedicated manager — instant, efficient, and always in sync with your e-commerce business.
Professional operations
Five departments in close collaboration: our professional team cuts issue-resolution and business-launch time, freeing sellers to refine product mix and sourcing prices and create greater value.
Affordable and Win-Win
An ultra-low 5% operating fee — usage-based, never fixed — making it easy to launch your Japan EC business and keep cash flow comfortable.